Terms and Conditions for the Apartments
General Policies:
- Check-in: From 15:00 on the day of arrival.
- Check-out: By 10:00 on the day of departure.
- Booking Confirmation: Full payment is required to confirm the reservation unless otherwise specified.
- Late Check-out: May be possible upon request, subject to availability and additional charges.
Cancellation Policy:
- Free Cancellation: If canceled 7 days prior to arrival.
- Late Cancellations: Cancellations within 7 days of arrival will incur a charge equivalent to the first night’s stay.
- No-shows: The full stay will be charged.
Privacy Policy:
- All personal data provided by guests will be used solely for the purposes of booking, in compliance with the Czech Republic’s Data Protection Act. Guest information will not be shared with third parties except where required by law.
- We take all reasonable steps to protect the confidentiality and security of personal data.
Guest Responsibilities:
- Property Care: Guests are expected to maintain the apartment in good condition. Any damages caused to the property or furnishings during the stay must be reported and may incur additional fees.
- Quiet Hours: Guests must observe quiet hours from 22:00 to 07:00 to ensure the comfort of neighbors and hosts.
- No Smoking: Smoking is strictly prohibited inside the apartment. A cleaning fee may be charged for violations.
Pets:
- Pets are allowed by prior arrangement and with an additional charge. Guests are responsible for ensuring that pets do not damage the property or disturb other residents.
Pool Use:
- The pool is available during the summer season without restrictions. It is located on the host’s side, and guests are asked to respect the property when using the facility.
Liability:
- We are not liable for any personal injury, theft, or loss of property during your stay, except where required by law.
- Guests are responsible for ensuring their own safety and the security of their belongings.
Compliance with Czech Law:
- These terms and conditions comply with the laws of the Czech Republic, including relevant hospitality, consumer protection, and data privacy regulations.
By confirming your reservation, you agree to abide by these rules during your stay.